Privacy Policy

Effective Date: 21st November 2025

Ocean Stack is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, take our courses, or interact with our services.

1. Who We Are

Ocean Stack is a UK-based training provider offering development courses in C#, Python, Web Development, and AI.
Website: https://www.csharptraining.co.uk

2. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Course registrations and attendance
Messages, feedback, or coursework submitted

Payment Information

Payments are processed securely through third-party providers (e.g., Stripe, PayPal).
We do not store or handle your card details.

Technical & Usage Data

IP address
Browser type
Device information
Pages visited and time spent on the site
Cookies and tracking technologies
Log files and analytics information

3. How We Use Your Information

We use your information to:

Register you for courses or events
Provide course materials and certificates
Send updates, confirmations, or support messages
Improve our website, content, and training services
Analyse website usage and performance
Meet legal, financial, and compliance requirements

4. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

Consent – e.g., newsletter signup or marketing preferences
Contract – when delivering a course or service you have booked
Legal obligation – e.g., tax and accounting records
Legitimate interests – improving our courses, analytics, fraud prevention

5. Data Sharing

We do not sell your personal data.

We may share data with:

Payment processors (e.g., Stripe, PayPal)
Email and communication platforms
Analytics or advertising providers (see Section 8)
Legal or regulatory authorities when required by law

All partners are required to comply with GDPR/UK GDPR.

6. Data Security & Storage

We take strong precautions to protect your data:

Secure servers and encryption
Access restricted to authorised personnel
Routine security audits
Data only held for as long as necessary for legal or operational purposes

7. Your Rights (UK GDPR)

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Object to certain processing
Withdraw consent at any time
Request data portability
Lodge a complaint with the ICO

To exercise your rights, contact us using the details at the bottom of this page.

8. Cookies & Advertising

Cookies

We use cookies to improve site performance, understand user behaviour, and enhance your experience.

Google AdSense & Third-Party Vendors

Our website uses Google AdSense, which means:

Google and other third-party vendors use cookies to show ads based on your prior visits to this and other websites.
Google uses the DART cookie to serve personalised ads unless you opt out.

How Ads Use Your Data

Ads may be personalised based on interests, browsing behaviour, or demographics.
Third-party vendors may also collect and use data for interest-based advertising.

Opting Out of Personalised Ads

You can opt out of personalised advertising from Google by visiting:
https://www.google.com/settings/ads

You can also opt out of third-party vendors’ use of cookies at:
https://www.aboutads.info/choices/

Cookie Control

You may disable cookies in your browser settings. Certain website features may not function correctly without them.

9. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on this page, and where appropriate, sent by email.

Contact Us

If you have any questions about your data or this policy, please contact:

Ocean Stack
Website: https://www.csharptraining.co.uk
Email: james@csharptraining.co.uk